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~Justin Nonkiverikle
Nov 7, 2016, 10:28 AM
16 Posts

Traveler server crash frequently

  • Category: Notes Traveler
  • Platform: Linux
  • Release: 9.0
  • Role: Administrator
  • Tags: traveler9,crash,frequently,error invalid IPC keys found
  • Replies: 1

Hi,

Recently I have upgraded my traveler from 9.0 to 9.0.1.13, Domino upgraded from Release 9.0 to 9.0HF1136. Since then the server is crashing regularly. Yesterday it crashed 2 times.

Each time the server crash, there are 2 crashes detected. This one happens all the time 'Invalid IPC keys found, Check the System related infos tab - IPC section'.

Among the second crash, I got this twice 'StaticThreadMem  + OSStaticMem  + OSStaticMemBeginInit  + NotesSDKTData  + AddInIdleDelay  + HTAddInMain  + AddInMain'. Another time I got 'StaticHangEnable  + LockHandleExt  + OSMemGetFaultHandleExt  + OSLockPoolWithStatus  + OSLockPool  + OSLockVPool  + fdCreate'.

Can you please help to solve this issue. Before the upgrade, server was not crashing.

I would also want to know what file I should use to upgrade from 9.0HF1136 to 9.0.1?

Thanks for helping!

~Sigmund Umwemanoni
Nov 8, 2016, 7:49 PM
323 Posts
Well, it isn't really enough info unless you have a custom program running.

The tracebacks you've provided, they essentially say "A server add-in program caused this."

If the log message about the keys is always being reported, you could fix it, but it's not likely to be the cause of the crash.


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal