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Nov 3, 2015, 9:26 PM
2 Posts

engineering response on PMR for this issue

  • Category: Notes Traveler
  • Platform: Apple iOS
  • Release: 9.0.1
  • Role: Administrator
  • Tags: apple,IOS,iphone,verse,no sound,new email notification
  • Replies: 4

Created a PMR (65540,442,000) as I thought this was some kind of bug but apparently not.  Can't seem to find any logic about sound notification not being included from the developer statement.  What were they thinking???  Hopefully fix will arrive soon.

 

The development team returned with the update:
"IBM Verse does not support sounds on notifications.  The settings for audio, banners, etc are generic settings for any application that can receive notifications but does not indicate that the application necessarily supports them.  The only notifications you will get from verse are banners. The Audio Alerts setting is only used for calendar events that have alarms.  This setting has nothing to do with remote notifications from the server."

Nov 4, 2015, 11:58 AM
20 Posts
RE
I see that the latest DEV update on this case is as follows (date stamp 2015/11/02)

"The Verse app on iOS does not currently support sounds when new messages
are received.  We are considering whether to implement such a feature in
the future, but currently it is not planned.  This would be an
enhancement request."

Unfortunately, I do not see any official eta for this
http://www-01.ibm.com/support/docview.wss?uid=swg27046466&aid=1

We will notify all customers via Notes Traveler product notifications after implementing this feature
http://www-10.lotus.com/ldd/dominowiki.nsf/dx/How_to_subscribe_to_Notes_Traveler_product_notifications
Nov 19, 2015, 1:10 AM
12 Posts
If you would like to,
We could suggest opening a pmr with us and having an engineer add your additional interest onto the existing associated enhancement request spr to add weight on it's interest of being supplied as a feature in a new/upgraded release.

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal