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~Helga Nonfreeburoden
Dec 11, 2013, 3:44 PM
45 Posts

Display and mail problems with Notes 9.0.1

  • Category: Mail,Notes Client
  • Platform: All Platforms
  • Release: 9.0.1
  • Role: End user,Administrator
  • Tags: 9.0.1,mail,Notes 9
  • Replies: 4
Two users having the same issue, both Notes 9.0.1, one on Win 7 64, one on OS X Mavericks.

Notes 9.0.1 was working fine but suddenly starts having display issues and generating error messages when opening Mail. Same mail file opens fine on other machines.

Running Notes in Basic mode avoids the problems. Re-installing Notes does not fix the issue with Standard mode.

Opened a PMR but no resolution so far.
~Helga Nonfreeburoden
Dec 12, 2013, 3:42 PM
45 Posts
Service request number 10264,L6Q,000
Upgraded to Severity 2.
~Helga Nonfreeburoden
Dec 13, 2013, 8:55 PM
45 Posts
ODS52
I had added "Create_R9_Databases=1" to my local Notes.ini and done copy style compact to bring my local mail replica up to ODS52. To eliminate that as an issue I did "ncompact mail -c -R" to take the mail file back down to ODS51. No change.
~Helga Nonfreeburoden
Dec 31, 2013, 2:46 AM
45 Posts
And three weeks later...
Try renaming the Workspace folder -- fixed all problems.

They couldn't have suggested that first!

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal