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~Wei Quetresasterettu
Mar 22, 2013, 3:20 PM
2 Posts

Traveler 9 - Unsupported Domino version

  • Category: Notes Traveler
  • Platform: Linux
  • Release: 9.0
  • Role: Administrator
  • Tags:
  • Replies: 2

Hi

 

I upgraded my server to Domino 9.0 on linux x86_64 and I unable to install Traveler 9. The install log show me this message :

SilentInstallDominoVersion
Executing installer action.

SilentInstallDominoVersionAction:
                          Status: ERROR
                          Additional Notes: ERROR - Unsupported Domino version detected .  Notes Traveler may not function properly on this version of Domino.
 

 

~Dean Umkrother
Mar 22, 2013, 4:05 PM
74 Posts
Forwarded to development <>
Traveler/bw
~Juan Loprevitchli
Mar 25, 2013, 12:36 PM
2 Posts
RE: Traveler 9 - Unsupported Domino version

The Version error should not prevent the install from completing.  Its mainly a warning, if you are at the correct Domino version 9.0 then there should be no issues.  If there are other errors in the install log then possibly something else is wrong and we will need to investigate.

Try starting up the Domino V9.0 server and see if Traveler starts correctly.  You should see Notes Traveler started... message and then running this command will verify at correct version:

   tell traveler version

Output should be similar to this:

   IBM Notes Traveler 9.0.0.0 Build 20130304_1735

If still experiencing issues you may want to open a PMR so we can review the Install log and Domino console logs.  

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal