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Jun 27, 2013, 2:52 PM
2 Posts

Mac OS X Mavericks

  • Category: Install
  • Platform: Apple Mac OS
  • Release: 9.0
  • Role: End User
  • Tags:
  • Replies: 7

I'm running Mac OS X Mavericks (10.9) Beta 2, which breaks Lotus Notes 9. Yes, I understand that I am running a beta OS, and therefore have no expectation of support, but I thought I'd ask anyway.

Input fields don't display reliably on the screen. For example, when addressing an email message, the addresses show at the bottom of the screen, instead of in line where they should. And buttons are no longer clickable in dialog boxes.

I tried removing Notes 9 and reinstalling, but I can't get through the set up process, because Mavericks Beta 2 won't allow my to click any of the buttons to move through the install process.

I also tried going back to 8.5.3, but the Notes installer misidentifies the OS as 10.5, instead of 10.9.

Any thoughts if there is a way to fix?

 

Jun 27, 2013, 7:37 PM
10 Posts
Not supported...but thanks for reporting
Yes, we've noticed the same problems.  There is no known work around at this time.  OS X 10.9 will be supported, but I cannot say exactly when or what version of IBM Notes at this time.  For now, only run IBM Notes 9.0 on OS X 10.7 or 10.8.

Cheers,

Simon
Jun 27, 2013, 9:25 PM
43 Posts
Update on fix, scope of impact, and how you can get back to 8.5.3x
This issue appears to be a difference in how Mavericks interprets some Cocoa APIs we switched to in 9.0.  We have fixed it for 9.0.1 which you may know is still under development and not due out until Q4.  We also reported the issue to Apple in case other people are using the Cocoa APIs like we are.

The same issue does not occur in 8.5.3 since that still uses Carbon APIs.  Unsure how 8.5.3 works in Mavericks.  But the issue regarding inability to install, is likely related to using Gold 8.5.3 vs the Mac Slipstream of 8.5.3 that was released last September to support Mountain Lion.  Google Search for:
lotus notes 8.5.3 mountain lion and you will find the technote with links. Let us know if with 853 slipstream you still encounter issues.
Oct 24, 2013, 8:15 AM
2 Posts
Lotus Notes 9 and mavericks - Solved

I have update today to mavericks and lotus notes does not find java. It say that nees an java enviroment SE 6. Do you want to install it?

I have java 7 installed ...

 

Any idea?

 

PD: At work I have problems with firewall and proxy, At home I answer yes, App store connected downloaded, installed and working.

I'm not use I have 2 jave runtime enviroments ?!?!

Thanks

Oct 25, 2013, 4:47 PM
2 Posts
May need to reinstall Java 7

I don't have first hand experience yet but I have heard that the Mavericks install may wipe out the Java runtime installation. So if you installed Java 7 in Mountain Lion before upgrading you may need to reinstall the Java runtime.

Oct 28, 2013, 6:54 AM
2 Posts
re:May need to reinstall Java 7

Hi David!

>I don't have first hand experience yet but I have heard that the Mavericks install may wipe out the Java runtime installation.

>So if you installed Java 7 in Mountain Lion before upgrading you may need to reinstall the Java runtime.

 

I upgrade to Mavericks, restart, runned app store and ok. Same error. Second step, downloaded from java.com lasted java 7 version, same error.

At work I have problems with firewall and proxy, At home I answer yes to que question, App store connected to internet, downloaded, installed and working.

I'm not use I have 2 java runtime enviroments ?!?!

 

Oct 30, 2013, 3:12 PM
2 Posts
re:May need to reinstall Java 7

The Mac OS X Mavericks upgrade does remove the Apple Java SE 6 runtime, but it seems to leave in place any Oracle JRE/JDK already installed. Eclipse (Kepler and prior) will currently not run with the Oracle Java JDK (7u45) because of a configuration issue with the JDK, and so on launch the user is prompted to download and install Apple's Java runtime. To avoid installing it, this workaround fixed the problem for me (https://bugs.eclipse.org/bugs/show_bug.cgi?id=411361#c21). First, edit the JDK Info.plist file. I used this command in the Terminal:

sudo pico /Library/Java/JavaVirtualMachines/jdk1.7.0_45.jdk/Contents/Info.plist

Then, modify the JVMCapabilities key to look like this:

<key>JVMCapabilities</key>
                <array>
                        <string>CommandLine</string>
                        <string>JNI</string>
                        <string>BundledApp</string>
                        <string>WebStart</string>
                        <string>Applets</string> 
                </array>

By default, only the CommandLine string is specified in the array above and since Eclipse is not a command line application, it apparently won't launch without the additional settings. After modifying the file, a system restart is required for the new settings to take effect.

As a result of this change, I can launch my Eclipse Kepler IDE as well as the Notes 8.5.3 installer, whereas before I would only get the Apple Java SE 6 install prompt. Regardless, it seems Notes will not install or run properly. I have a Mac that had Notes installed prior to the Mac OS X Mavericks (10.9) upgrade, and it works fine. But on a new Mac just purchased, a fresh install fails with a message about: "Failed to launch platform provisioning. Refer to /Users/<user_name>/Library/Application Support/Lotus Notes Data/Expeditor/Applications/logs/rcplauncher.log for more information." And later the installer says, "The following installation step failed: run postinstall script for Expeditor framework. Contact the software manufacturer for assistance."

I am pretty sure I am using the slipstream installer referenced above. After the failed install, I applied the Notes FP3 fix pack. It installs "successfully," but still gives me this error message: "Failed to launch platform provisioning. Refer to /Users/<user_name>/Library/Application Support/Lotus Notes Data/Expeditor/Applications/logs/rcplauncher.log for more information." After the fix pack installation, I can launch Notes from my application folder to configure the client to connect to the Domino server, import my id file, etc. But after configuration, the client won't launch properly. The application icon sits in the dock, but after clicking it, terminates. The client window never displays. Anyone have ideas on how I can get the client running? If not, any ETA on when a new installer/fix will be issued? Right now, I am dead in the water on my development machine. Like I said, the Notes client runs fine on a Mavericks after an upgrade, but a fresh install on Mavericks does not seem to work.

Thanks for any assistance you can provide.

Oct 30, 2013, 8:54 PM
2 Posts
re:May need to reinstall Java 7

Just a follow up: I copied all the Notes folders and files from my working Mac system onto my new Mac. The Notes client still won't work, and I think it is because it is hardcoded to look for Apple's Java SE 6 JVM in the System folder. When launching the Notes executable, this message displays in the Terminal:

A Java Runtime Environment (JRE) or Java Development Kit (JDK)

must be available in order to run IBM Lotus Notes. No Java virtual machine

was found after searching the following locations:

/System/Library/Frameworks/JavaVM.framework/Versions/CurrentJDK/Libraries/libjvm.dylib

I think Notes works on the other Mac because the Apple Java SE 6 runtime is installed there in addition to the Oracle Java 7 JDK. So unless there is a way to fake out or customize the JVM Notes uses, the only solution is to wait for IBM to issue an update or to install Apple's runtime.


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal