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~Holly Lopweburakoi
Feb 27, 2017, 6:43 PM
51 Posts

Drag&Drop of attachments from Win Explorer stopped to work....

  • Category: Notes Client
  • Platform: Windows
  • Release: 9.0.1
  • Role: End User
  • Tags: Attachments,Windows 10
  • Replies: 0

More of our users (IBM Notes Standard 9.0.1/Windows 10)  have similar problem:

Drag & Drop operation with files to create attachments in Memo or any other application with Rich Text items does not work.

Some of users claim that this feature worked "until some time ago" and stopped work without any important update or new software installation.

We have tried some of tips from previous discussion threads  (Run As Administration mode, Temp folder access checking, repair installation of Notes client, Acrobat SW removal) - however, without any access....

 

Do you have similar problem? Is this feature supported on Win10 installation? Thanks for any tip....

 


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal