This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal


Aug 19, 2015, 4:18 PM
4 Posts

Multiple Users - Read/UnRead Marks

  • Category: Mail
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator,Developer,End User
  • Tags: Multiple Users,Read Marks
  • Replies: 3

I have two users sharing one mail file on the server.  The read/unread marks are not syncing between the two, they each see their own but not each others.  Is there a way to sync read/unread marks between 2 users in real time?  

Aug 19, 2015, 5:25 PM
202 Posts
That's how unread marks work. They are per user, not per database.
You could have someone that knows Domino development modify the mail file design, so that some kind of flag, that is visible to all users when someone opens the email.
Aug 19, 2015, 6:55 PM
191 Posts
Adding to Carl's reply
As Carl notes, that is how unread marks are designed. Depending on the use case, there might be a scenario where it makes sense to have a shared ID, in which case the unread marks would appear the same for both users because Domino considers them the same. Typically that's not recommended for security/audit purposes, but I know it's done in some cases where those concerns don't exist or are negligible.
May 12, 2016, 11:18 PM
212 Posts
Unread Marks

Unread marks are based upon the ID file which "reads" the email.  Each user in a mail file will have his own unread marks table. short of modifying the mail file, there is no way to synchronize the unread marks using two separate ID files.


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal