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~Hank Quetrepulnivu
Nov 18, 2013, 10:24 AM
10 Posts

Admin process error

  • Category: Administration
  • Platform: Linux
  • Release: 9.0
  • Role: Administrator
  • Tags:
  • Replies: 3

I'm getting the following errors in DDM on a regular basis:

Admin Process: Received the following error performing a Update Client Information in Person Record request on xxx/XXX (Path: admin4.nsf): Document has been modified or corrupted since signed! (data)

Anyone seen this and have any ideas what's happening?

 

Cheers

~Olga Prefooplopoopsi
Nov 18, 2013, 8:48 PM
31 Posts
Client version?
Hello Dan,

   Can you check to see what the client version is of the originator's of those requests? Are they 9.0 or 8.5x?

   Thank you,
                    Mark
~Olga Prefooplopoopsi
Nov 18, 2013, 9:36 PM
31 Posts
Just found out...
... that there is a PMR on this issue and that it's being investigated.  The corresponding SPR is SKJI98ZLR6.
~Hank Quetrepulnivu
Nov 19, 2013, 9:16 AM
10 Posts
clients

Cheers, the clients are 8.5, so I guess that's part of the problem as well


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal