This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal


Jul 4, 2013, 6:31 AM
15 Posts

Location of shared data directory

  • Category: Notes Client
  • Platform: Windows
  • Release: 9.0
  • Role: End user,Administrator
  • Tags: 9.0,Notes 9,notes9,setup
  • Replies: 5
I'm using German locale.

AFAIK the installer uses the ALLUSERSPROFILE setting.

ALLUSERSPROFILE=C:\ProgramData

Yes, you're right, pernames.ntf resides in C:\ProgramData\IBM\Notes\Data\Shared.

Sorry, i can't provide you the requested files.
Jul 4, 2013, 8:33 AM
8 Posts
pernames.ntf should be in shared\mui\de
The correct path of pernames.ntf should be in c:\ProgramData\IBM\Notes\Data\Shared\mui\de if Windows locale is German and Notes version is also German

But this directory is missed in the machine after installation. This will cause the failure.
Jul 4, 2013, 9:15 AM
1 Posts
Some details during investigation
Confirm with Peter for following information:
  • German version Windows 7 64b
  • Install German version standard Notes client 9.0 multi-user mode
  • Whole directory of "c:\ProgramData\IBM\Notes\Data\Shared\mui\de" was missing
  • "c:\Program Files (x86)\IBM\Notes\mui\de" was installed correctly. (Binary language resource files)
Log Analysis information:
  • Feature installstate for "MUIMultiUser" and component installstate for "MUIMultiUserClientReqTemplates" cannot be found in log. (Need confirm)
  • MUIMULTIUSER_VDIR_SHARED property is set with incorrect value: C:\Program Files (x86)\IBM\Notes\mui\de


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal