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Jul 25, 2014, 8:08 PM
3 Posts

Still received as a memo doc

  • Category: Application Development
  • Platform: All Platforms
  • Release: 9.0.1
  • Role: Developer
  • Tags: mail-in
  • Replies: 8

Thanks for the suggestions.  When I created an alias of "Memo" for form "testForm", the doc is still received in the mail-in db with all the fields that are contained in a standard memo form (e.g. body, categories, delivereddate, MIME_version, PostedDate, etc).  The field that is supposed to be created from the button code, response1, is no where to be found.

Something in the routing of the email to a mail-in db is different (at least in my case) versus the routing of an email to a mail db.  When I use the button code to send to a mail db, the doc is received with form="testForm" and field "response1" is present and contains the sent value.  Granted, a few additional fields get added during the routing process but the fields specified in the button code all come through intact.

I did try the "Store form in document" setting to no effect.  The doc hits the mail-in db already morphed into a memo with all the memo field and none of the fields created from the button code.

Jul 28, 2014, 7:28 PM
12 Posts
Does Testform have any subforms in it
Does Testform have any subforms in it?  If so that would explain why the Store Form In Document  is not working as it can not be used with forms wiht Subforms in it.  When we look at the document properties in the mail in DB,  do we see any of the $Fields that are added as part of the Store Form in Document?  $$ScriptName, $Title,  $StoredFormCRC  etc?

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal