David,
We believe we have identified the issue in processing certain SyncML requests
with the the <MoreData/> element while body truncation is enabled.
There is a workaround to avoid the issue. The workaround is to disable
the mail body truncation (attachments can still be limited).
This will prevent
future occurrences.
LO89840
Local Fix:
1. Delete the mail or move the mail
to a non-syncing folder (in
Notes or some other client that isn't
the mobile client having
the sync issue) and reset the device
(on the server).
2. Change the client settings to not
truncate the body of the
mails (attachment settings don't apply)
and reset the device (on
the server).
In addition to seeing the "Client has sent 11 effectively empty
messages..." message, there will be a 408 returned by the
Traveler server indicating that the session has expired.
In order to be notified in the future a resolution to this issue, IBM
recommends customers open a PMR so the issue may
be tracked through the normal support process. Sorry for any inconvenience
this may have caused.