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Jan 6, 2015, 1:31 AM
17 Posts

New Insallation of Notes

  • Category: Notes Client
  • Platform: Windows
  • Release: 9.0
  • Role: Administrator,End User
  • Tags:
  • Replies: 2

Well I've run into a problem that I have never encountered before, I am trying to use Notes on a new machine with an existing user.id and 3 internet mail files.  In the past I have copied over the mail files and user.id, started Notes and everything works.  I did this on the current machine last April and its still working, however on the new machine I seem to get hang-ups upon starting Notes.  The first few times I tried this it wouldn't recognize any of the paths in the user.id, after a couple of more re-installs, it seemed to get my locations right but would not display the mail accounts in Preferences.  Both systems are running Win 7 Enterprise, 2x1 TB HD, i7-3740 CPU, 32 GB Ram, but the one I'm having trouble also has a Crucial 256 GB mSata Boot drive.  Notes is installed on both machines on one of the HD's.  Also, when I try to Shut down Notes, it hangs and I have use Task Manager to stop it. The installation file has been used on the machine and one previous and never had a problem.  The problem occurs bot prior to and after installation of Update 2.

 

Any Thoughts?

Jan 8, 2015, 3:51 AM
212 Posts
new install

sounds like there may be a problem with the notes.ini file

 

Re-install the Notes client, then run the set-up pointing to the User ID file.  Then create a location document pointing to the promary mail file.  You can then browse to the secondary mail files and bookmark their location.

Jan 9, 2015, 1:29 AM
17 Posts
New Install

Bradley,

That's the problem, I forgot to copy over the notes.ini!.  I've been doing this with Notes since Version 4 and never forgot it before.  My mind was on getting my Virtual Lab up and running and making sure that I didn't miss anything on that end.

 

thanks, Steve

 


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal