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~Karl Ophipipulnivu
Jul 30, 2014, 2:42 PM
13 Posts
topic has been resolvedResolved

load design... sent folders empty...

  • Category: Mail
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags: Design update,mail
  • Replies: 2

Hello... I just replaced the template for my users email databases...

Then ran manually "load design -d mail"

All is good apart from everyone's sent folders are empty, which is making the users quite unhappy...

what can I do to repopulate the sent folders with the sent emails?

 

~Elizabeth Loptumitexgon
Jul 30, 2014, 6:22 PM
29 Posts
Run updall
Sent in the mail file is a view, not a folder. So probably the view index might just need rebuilding. I would try load updall -R.

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal