I tried with installshieldtuner, then with just a BAT file and then plain. Trying to upgrade 8.5.3 to 9.0.1.

PMR 42011,999,84 just opened.

Hi, I have the same problem. Has someone a solution. Smartupgrade downloads the SuRunAs.exe file to local workstation. At the point when Smart Upgrade unpack the SuRunAs.exe interactive service detection starts and install process stops. I tried with /qn parameter but no success.

We use Windows 7 64 bit and service interactive service detections is started.

I created SuRunAs.exe with these paramters -s -a /s /w / v"ALLUSERS=1 /qn" then installation stops at this point

06/06/2014 09:54:34 *****Starting SURunAs logging*****
06/06/2014 09:54:34 Raw Attachments string: TEMP\notes901FP1_win.exe:205614096;
06/06/2014 09:54:34 Using temporary directory: C:\ProgramData\SURunas1356\
06/06/2014 09:54:34 Created temporary subdirectory: C:\ProgramData\SURunas1356\TEMP
06/06/2014 09:54:34 Detaching C:\ProgramData\SURunas1356\TEMP\notes901FP1_win.exe (205614096)
06/06/2014 09:54:35 Setting current directory to C:\ProgramData\SURunas1356\
06/06/2014 09:54:35 Entering PrepareServiceInfo
06/06/2014 09:54:35 Exiting PrepareServiceInfo
06/06/2014 09:54:35 Entering SignalServiceInfoReady
06/06/2014 09:54:41 Exiting SingalServiceInfoReady
06/06/2014 09:54:41 Entering WaitForServiceResults
06/06/2014 09:54:51 Results not ready yet, sleeping...
06/06/2014 09:54:56 Results not ready yet, sleeping...
06/06/2014 09:55:01 Results not ready yet, sleeping...

If I try these parameters -d -s -a /s /w / v"ALLUSERS=1 /qn" then interactive service window opens on client.

Has any got a solution for this?

Anyone have a solution ?

Hey IBM, i got the axact same scenario here:

Results not ready yet, sleeping...

upgrading from 8.5.2 FP2 to 9.0.1 under windows 7 with UAC On.

I previously pushed the LNSUSvc service to the computers (first buggy thing !)

then i tried maybe...all the available parameters adn this last one:

-d /s /w /v"/l*v c:\temp\inst.log ALLUSERS=1 SETMULTIUSER=1 /qn"

just give me Results not ready yet, sleeping... during hours and hours...

Here is more informations:

the first log give me:

XPD: 03/07/2015 17:20:38 Provisioning/getProvReturnCode: ERROR - Le programme de lancement a échoué avec une erreur. Voir C:\Users\Default\AppData\Local\Lotus\Notes\Data\workspace\logs\rcplauncher.log pour plus d'information.   

then in this log file:

CWPNL0021I: VM specified is "c:/Program Files (x86)/IBM/Lotus/Notes/framework/../jvm/bin/"
CWPNL0077I: loading jvm.properties at "c:/Program Files (x86)/IBM/Lotus/Notes/framework/rcp/deploy/jvm.properties"
CWPNL0011E: Unable to determine RCP Base Plugin location. If the problem persists, reinstall.

Need help.

From ibm, the possible bug come from the MSVCR71.dll

you have to copy MSVCR71.dll from a working machine to machine with the problem.

On 64 bit Windows 7
Copy DLL MSVCR71.DLL from Notes Executable directory and paste it into this directory: C:\Windows\SysWOW64.

On 32 bit Windows 7
Copy DLL MSVCR71.DLL from Notes Executable directory and paste it into this directory C:\ Windows\system32.

MSVCR71.dll is a Microsoft Visual C++ Runtime library.

I tested it on several confiuration (windows 7 with and without uac, on 32 and 64 bits) and found success everytime.

So now, with some manual installation (suservice to be pushed to old 8.5.2) notes and this dll, everything is possible with smartupgrade and surunas.

regards

I will maybe post the vbs script that helped me to push and install the suservice to computers, but it need some adjustments.

Any way to publish the script? Facing same difficulties, really annoying and already lost a lot of time searching for solutions ;)