This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

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Sep 15, 2014, 4:49 PM
2 Posts

Missing buttons when installing FP1 or FP2

  • Category: Install
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator,End User
  • Tags: FP1,FP2,Button
  • Replies: 1

Hi,

I'm trying to update my Notes 9.0.1 french clients with FP1 or FP2 and I'm facing a "funny" problem :

OK and cancel buttons are missing !

Missing buttons in Smart upgrade installation screen

 

I'm using Smart Upgrade (as I did since release 8) and the kit is well recognised. But when update proposal is displayed, choice buttons are missing avoiding any possible update.

I can do the update manually, running the setup.exe.

Any idea ?

Many thanks,

Sep 17, 2014, 5:18 AM
1 Posts
workaround : switch to English UI
There has trunction issue in French version, has report SPR to track and would fix in next release.
Work around is :  switch Interface Language (through" File -> Preferences -> Regional Settings") to English to show completed dialog



This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal