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~Hal Bubnuskijip
Nov 11, 2014, 7:50 PM
13 Posts

Problems with Latest Android Release of Traveler

  • Category: Notes Traveler
  • Platform: Android
  • Release: 9.0.1
  • Role: Developer
  • Tags: Traveler 9
  • Replies: 1

My shop uses IBM Lotus Notes for email and Air Watch for MDM. On the Android platform we use IBM Lotus Traveler as the email client.

The latest release for Android (9.0.1.3) will not install on Android, whether we try using Air Watch or just straight up. When we get to the point of entering our server ULR, email address, and password, we receive the following error message:

IBM Notes Traveler

============================================

Error Connecting to server https://XXXXXmobile.com

Oddly enough, if someone UPGRADES an installation from a previous Android version, there is no problems at all. This is only happening on new installs.

To me the big difference is that there is a question before initial installation asking whether you are using the IBM Cloud or your company's server. 

I do not believe anything has changed in our web or server environment. 

Any clues would be must much appreciated.

~Fred Umkivitchli
Nov 14, 2014, 2:19 PM
48 Posts
The APK for Traveler Android client version 9.0.1.3 is available
from the Google Playstore or IBM Fix central. It is included in the latest
Interim Fix release (


latest Traveler Android APK file that was released on Google Playstore 10/31/2014
 
https://play.google.com/store/apps/details?id=com.lotus.sync.traveler 9.0.1.3

the new Interim Fixes containing the Android 9.0.1.3 APK is now available on Fix Central 853 UP2 IF8:

http://www.lotus.com/ldd/dominowiki.nsf/dx/Lotus_Notes_Traveler_8.5.3_UP2_IF89001 IF8:

http://www.lotus.com/ldd/dominowiki.nsf/dx/IBM_Notes_Traveler_9.0.0.1_IF89.0.1 IF7:

http://www.lotus.com/ldd/dominowiki.nsf/dx/IBM_Notes_Traveler_9.0.1_IF7
 

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal