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Mar 6, 2015, 2:59 PM
9 Posts

Changing folders goes blank

  • Category: Notes Client
  • Platform: Apple Mac OS
  • Release: 9.0.1
  • Role: Administrator,End User
  • Tags:
  • Replies: 4

For many updates now, I've been finding the Notes window goes plain blank white when changing folders, after running for a while.  No input is allowed, but the client will cleanly quit and when restarted it will resume in the folder I tried to change to.  Any ideas why this is happening?  It's really frustrating.

Currently on OS X 10.10.2, Notes 9.0.1 FP3 IF1.

Thanks.

Mar 9, 2015, 11:52 AM
191 Posts
Try this
I don't see any prior reports like this, so try recreating your workspace to see if that alleviates the problem. If not, you'll probably want to open a PMR so we can investigate.
Mar 10, 2015, 3:04 PM
9 Posts
Needlessly required subject

Thanks, Chad.  I have tried everything, including a complete reinstall.  What is a PMR?

Jun 5, 2015, 2:09 PM
2 Posts
same here

Hi. I too get this sometimes - sometimes an instant crash - sometimes it hangs until i kill it off.

This is only with Yosemite and 9.x i never had many problems with Mavericks... 

THOUGH since i stopped Notes using its internal web browser - i have not had a crash... not ideal, as i liked having a notes specific web environment - however, not having 20 crashes in a day is really a great result.

I notice that there is no longer much traffic in the Notes for Apple area, i am guessing we are an increasing minority and as such i am worried for the future.


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal