This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal


~Julia Prejipymarakol
Oct 14, 2016, 6:36 PM
23 Posts

Sametime Community Server 9.0.1ST XX XX services Issue

  • Category: Sametime
  • Platform: Windows
  • Release: 9.0.1
  • Role:
  • Tags: Sametime Community Server 9.0.1 STXX Services Issue
  • Replies: 1

Hello Sametime Experts,

Do you have any idea why Sametime Community Server 9.0.1 STxx Services not getting started properly as few services showing Running and few services not showing running also once you refresh the services whatever started services are disappearing.

Sametime logs showing below information.

I StLogger        14/Oct/16, 00:00:00 Terminated
I StPlaces        14/Oct/16, 00:00:00 Setting exception handler for service Places
I StPlaces        14/Oct/16, 00:00:00 Started, version SAMETIME30.26_20160424-2205 Loading Libraries: Threadsafe - SAMETIME30.26_20160424-2205  StLib - SAMETIME30.26_20160424-2205 Socket - SAMETIME30.26_20160424-2205 Vpk - SAMETIME30.26_20160424-2205
W StPlaces        14/Oct/16, 00:00:00 Logged out, reason 0x80000220
I StPlaces        14/Oct/16, 00:00:01 Terminated
I StOnlineDir     14/Oct/16, 00:00:01 Setting exception handler for service OnlineDir
I StOnlineDir     14/Oct/16, 00:00:01 Started, version SAMETIME30.26_20160424-2205  Loading Libraries: Threadsafe - SAMETIME30.26_20160424-2205  StLib - SAMETIME30.26_20160424-2205 Socket - SAMETIME30.26_20160424-2205 Vpk - SAMETIME30.26_20160424-2205
W StOnlineDir     14/Oct/16, 00:00:01 Logged out, reason 0x80000220
I StOnlineDir     14/Oct/16, 00:00:02 Terminated
I StConference    14/Oct/16, 00:00:06 Setting exception handler for service Chat
I StConference    14/Oct/16, 00:00:06 Started, version SAMETIME30.26_20160424-2205  Loading Libraries: Threadsafe - SAMETIME30.26_20160424-2205  StLib - SAMETIME30.26_20160424-2205 Socket - SAMETIME30.26_20160424-2205 Vpk - SAMETIME30.26_20160424-2205
W StConference    14/Oct/16, 00:00:06 Logged out, reason 0x80000220
I StConference    14/Oct/16, 00:00:07 Terminated

Can you please help me out  !!

 

kind regards,

Mahesh Dhuri

~Fritz Ekfoobergflar
Oct 20, 2016, 10:57 AM
202 Posts
0x80000220 means server name not found
So most likely you have used an incorrect DNS name, or the DNS name you have used cannot be resolved to the ST Server

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal