We are using Samsung Galaxy S4 devices, so far only few users on this new server but I'm seeing the same errors on the Domino console.

Usually in two lines of errors back to back:

SEVERE User Name Error Parsing ActiveSync message: then some funky characters appear.

SEVERE User Name Error handling inbound ActiveSync message for command Sync.  Input data (18 bytes): then some funky characters appear

Any suggestions greatly appreciated ?

I have the same issue with a Samsung:

Notes Traveler: SEVERE <user..> Error parsing ActiveSync message: 
j
Notes Traveler: SEVERE <user...> Error handling inbound ActiveSync message for command Sync.  Input data (18 bytes): 
j

Any suggenstions ?

Samsung Galaxy as well.

On a Samsung Galaxy Note 3, Lotus Traveler 9.0.1.0 (build 201403211230)

[a] when forwarding an email, the body is blank (although attachments are present)

[b] the same errors in the log. These errors don't seem to relate directly to the forwarding of the email, nor to anything specific the user does on the device. They seem to happen in clusters of 4 or 8 messages (2 or 4 pairs, in other words) approximately every 2 to 4 minutes.

Anybody here made any progress in tracking either of these issues down? I'm less bothered about the 2nd, in the sense that the user hasn't reported any issues arising from it (and it's currently just the one user on a Samsung), but the first is a minor pain.

We were using exclusively  iphones with no issues. We have a new batch of users that went with the Samsung S5 and we are seeing this forwarding issue. The message body does not get forwarded.

One note is that we have found if you click the option to "Edit original message information" (you don't actually need to edit anything) , and then send the message .... the message body will get forwarded also.

No commentary yet on how to fix this issue ???

Thanks,

Bill

Hi all,

just to mention, using Traveler via ActiveSync on Android is not supported. There is a good reason for that. iOS does not use ActiveSync in the same way as Android does. So I would suggest to install the app (via Google Play if you want).

Mathieu