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Oct 2, 2015, 2:17 PM
1 Posts

Send to & Share not working on a Mac with Notes 9.0.1

  • Category: Mail
  • Platform: Apple Mac OS
  • Release: 9.0.1
  • Role: Administrator
  • Tags:
  • Replies: 1

We are using Notes 9.0.1 FP4, it is set as the default e-mail program.  When we try to do a "Share->Send Document" in Office or a "Send to..." in Acrobat both programs fail.  The default e-mail has been setup in both Office and Acrobat.

In Office we get this error "Word was unable to mail your document.  Please make sure your mail program is configured correctly and that you can send mail with it.", in Acrobat its this error "The SendMail doesn't know how to talk to your default mail client.  Please select a different mail application to use."

If we choose a different default e-mail, like gmail, or apple mail, it will work properly.  The Windows version of Notes works properly with Office and Acrobat.

Is this function broken on OSX or am I missing something?

Thanks in advance.


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal