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Sep 20, 2017, 4:23 PM
17 Posts
topic has been resolvedResolved

Problem when restricting the use of mail rules to forward messages to external domains

  • Category: Configuring
  • Platform: Linux
  • Release: 9.0.1
  • Role: Administrator
  • Tags: smtp,delivery control
  • Replies: 4

Hello

We wanted to use this new feature shipped with FP9 but without success. Did anyone try this out?

I enabled "Deny rules mail forwarding to external internet domains:" and put a list of domains in the field "Allow forwarding to these additional internet domains:" in the following form:

*.acme.com

*. abc.com

(Commas or semicolons are not accepted.)

Result => No message is being forwarded by rules, even those messages intended for allowed domains.

How can domains or even better mail addresses be excluded from this restriction?

 

Thank you!

Patrice

Sep 22, 2017, 8:28 AM
17 Posts
We are at FP9 IF1

I've already installed IF1 because we had the issue with SMTP. Do you mean this could have introduced a new regression?

Reverting to FP8 isn't a solution when we want to use this new feature,

 

Patrice

Oct 5, 2017, 3:08 PM
9 Posts
Without wildcard ?

I thought the right syntax would be :

acme.com

abc.com

Did you try ?

Oct 10, 2017, 4:06 PM
17 Posts
Removed wildcard

Removing the wildcard solved the problem.

The documentation has an example of *.renovations.com that confused me.

Thank you Fabrice!


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal