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Sep 2, 2016, 10:50 AM
1 Posts

Problem with fonts from the ibm verse app in Lotus Notes 9

  • Category: Domino Server
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator,End User
  • Tags: helvetica,lotus notes,ibm verse
  • Replies: 1

Hello.

 

We use the ibm verse client running Traveler 8.5.3 release.

When sending emails with client ibm verse Inbox on Lotus notes client 9, look that way.





when the selectable text letters created ibm verse,Lotus notes shows the squares as Helvetica!!!.If you highlight the text and set the font to Arial, the text of the letter will be seen, but every time I do so uncomfortable.

The letters inside the squares come solely from the application Ibm verse. Upgrade to new version which was released in August from the Google market, did not fix the problem.

Questions


1)Can I set in the settings of Lotus client that helvetica font is arial?
Perhaps you need to change something in the lotus file.ini or in the registry of the windows operating system

2)why is the helvetica font is displayed quadratically?

3)Is there a solution to configure Ibm verse on the dispatch of the letter of Ibm verse the default font from helvetica to Arial.

Sep 5, 2016, 12:23 PM
14 Posts
Hi ,
Can you clarify exactly which client you have the problem with Verse App on your phone , Verse web Client or the Notes client ?

But in general its not possible to change the default fonts for Verse but it is possible to change them in Notes. Once I know what your trying to do I can explain further.

Tx

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal