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Jun 7, 2017, 9:21 AM
17 Posts
topic has been resolvedResolved

Invalid mail addresses in iNotes

  • Category: iNotes
  • Platform: All Platforms
  • Release: 9.0.1
  • Role: Administrator
  • Tags:
  • Replies: 6

Hello

We put some internet mail addresses in a separate Domino directory and made them available trough Directory Assistance. This works fine for Notes clients. In iNotes the address of a recipient appear correctly, but the mail is sent to "Firstname_Lastname@company.com", instead of "firstname.lastname@company.com and therefore cannot be delivered. I did some mail tracking and noticed that the field "Inbound Recipient" contains "Firstname Lastname@company.com" (without dot!) and the field "Outbound Recipient" contains "Firstname_Lastname@company.com".

What can I do to correct this?

Thank you!

Jun 8, 2017, 2:47 AM
326 Posts
Wondering

What fields do you have valued in special person doc

 

 

Is the fullname and internet address valued with first.last@domain.com?

Jun 9, 2017, 9:15 AM
17 Posts
Fields in person doc

Hello Barry

The fields in the person docs are:

FirstName: First

FullName: First Last

LastName: Last

MailAddress: first.last@domain.com

InternetAddress: first.last@domain.com

 

 

Jun 11, 2017, 1:13 PM
326 Posts
try

putting first.last@domain.com  as the first entry in the full name  you can put first last as the second entry

Jun 13, 2017, 12:46 PM
17 Posts
no effect

I put first.last@domain.com as FullName.

Unfortunately it doesn't change anything.

Jun 14, 2017, 12:16 PM
17 Posts
Problem solved

I enabled "Lookup Internet address for all Notes addresses when Internet address is not defined in document:" and "Perform exhaustive lookups when converting Notes addresses to Internet addresses:" in the Configuration Document.

Thank you Barry!


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal