Send "tell traveler q" (without quotes) on the console and after the task is down send "load traveler". Once the Traveler task is up, send the reset command again.

Try these two versions of show and then reset.

You can only reset a user which has a device, if there is no device, then there is no reset. So show user, then reset.

email address works well.

tell traveler show email@dbryant.de
tell traveler reset * email@dbryant.de

notes names work too

tell traveler show Douglas Bryant/My/World/DE
tell traveler reset * Douglas Bryant/My/World/DE

Sincerely

Douglas Bryant

email@dbryant.de

www.dbryant.de

Hello, Mohd Nor b Ibrahim.

You may also reset a device on the lotustraveler.nsf

<hostname>/lotustraveler.nsf or open it on your Domino Administrator