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Apr 11, 2013, 12:17 PM
4 Posts

"Copy into - new calendar entry" on mail doesn't take over the description

  • Category: Mail
  • Platform: Windows
  • Release: 9.0
  • Role:
  • Tags:
  • Replies: 2

When I right mouse click a mail and select the option "Copy into new - Calendar entry" it should create a calendar entry with the subject, invitees and content added to the new entry. Somehow this function doesn't seem to work consistently anymore in ND9.  Subject and invitees are taken over but the content is only added to the description field if it is an internal mail, external mail content is somehow completely left out. This is very annoying as it is a feature we use quite often and most of the mails I receive are from external sources (we use connections mostly for internal communications).

Apr 11, 2013, 2:42 PM
23 Posts
Works fine in the lab, is it only specific external emails with specific content?
Apr 16, 2013, 8:17 PM
4 Posts
RE: "Copy into - new calendar entry" on mail doesn't take over the description

Nope it happens on almost every external mail I have. Some internal are going through but most external don't . Have heard others complain about this too (not just within my company)


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal