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~Manny Nimgerobergettu
May 20, 2014, 10:08 AM
3 Posts

HKLM ZoneMap ProtocolDefaults for notes not being created

  • Category: Notes Browser Plugin
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags: protocoldefaults browser plugin
  • Replies: 1

Hi

I am installing Notes 9.0.1 on Windows 8.1 Update and have found that the registry item for HKLM\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\ProtocolDefaults which configures the notes protocol for the TrustedSites zone is not being set. The installation log shows:

SFC: The following entry was not added, because its key is protected by Windows: Key: \Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\ProtocolDefaults Name: notes

The key has the default permissioning allowing only TrustedInstaller access.

This shouldn't be an issue because the same value is written to the HKCU hive however in our environment Internet Explorer is configured by group policy to use only machine security zone settings. This means the HKCU entries are ignored and because the HKLM value doesn't exist notes:home is classified in the Internet zone.

Has anyone else encountered this issue and is there a solution?

~Xagra Feztoomarflar
May 21, 2014, 1:25 AM
23 Posts
Known issue we are working on.
Hi Stuart, we have run into this issue at another customer as well, and are actively working on resolving this.  We are currently testing a solution, and if you would like, we could send you a test tool which will add these keys and then have Notes Browser Plug-in work correctly.  Once we validate this tool, the same code will be added to the Notes Browser Plug-in installer.  If you would like to help us validate this tool, please reach out to me so we can send this to you.  Just send me an email at rajpatil@in.ibm.com.  Thanks -- Raj

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal