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~Cheryl Umaobu
Apr 7, 2017, 2:18 PM
151 Posts

FP8 issue: Sending of email no longer expands private groups

  • Category: Mail
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags: FP8
  • Replies: 5

User creates a private group, for example 5 people in customer service.  Calls the group CS.   Contains Tom, Dick, Harry, Mary and Jane.  Prior to FP8 she sends email out to CS and the To: got expanded to all the recipients.  A recipient could to a "reply to all" and continue the conversation.  Upon installation of FP8 it no longer expands the group.  One of the recipients tries to do a 'reply to all' and gets an invalid address for CS.

APAR LO92034 with SPR JMEAAL7J7V 

Service Request 53181,082,000

According to IBM they will: "be creating an enhancement request for this issue so that the developers can review this for possible fix in future releases."

~Sigmund Umwemanoni
Apr 13, 2017, 12:39 PM
323 Posts
Hm. It's a bug, though.

Wonder why they'd mismark it for an enhancement: private groups are by design, not publicized to other people.

Consider what you'd reveal by creating a group, "Managers like Hitler". They're revealing private information to the world.

~Cheryl Umaobu
Apr 14, 2017, 12:55 PM
151 Posts
Workaround: Press F9 to expand the group

The workaround is to press F9 to expand the group before pressing send.

~Cheryl Umaobu
Apr 14, 2017, 12:57 PM
151 Posts
Code modification

We looked at the logic in F9 and implemented that automatically in the Send.

~Yoshi Opboositexings
May 12, 2017, 2:13 PM
40 Posts
You can override it in delivery options
I like having it suppressed by default because of people who abuse reply-all.

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal