This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal


~Nita Nimtumikonyetsi
Mar 3, 2016, 3:45 AM
1 Posts

the JVM directory was in use

  • Category: Domino Server
  • Platform: Windows
  • Release: 9.0
  • Role: Administrator
  • Tags: The JVM Patch install failed
  • Replies: 1

When i was installing the JVM Patch, i got an error message, it display "The JVM Patch failed to apply successfully because the JVM directory was in use", and i checked that there is no program or domino service still running, and i didn't open the jvm directory , my server on windows 2008 R2, domino is 8.5.3FP6 HF2336, so who can help me ? thanks a lot .

~Gus Elkiburings
Mar 3, 2016, 8:40 AM
42 Posts
Re: the JVM directory was in use
Hi John,

I found a technote that describes this error and it looks like there are two possible causes:

http://www-01.ibm.com/support/docview.wss?uid=swg21676324

Issue #3 - Installation ends with the error: "The JVM Patch failed to apply successfully because the JVM directory was in use. Please close all programs and try again."

There are two primary causes for this issue:

Specifically in Windows OS, a premature launch of Notes/Domino may cause the JVM upgrade process to fail because some background actions are still ongoing. This could be case even after you click "Done" in JVM patch installation GUI windows. To resolve, you must wait until a notification window, titled IBM JVM Patch, is presented after the JVM upgrade completesbefore you launch Notes/Domino.

The JVM directory in Notes/Domino will be modified during the install; therefore, ensure that when starting the install, no command line window or file navigator is open to <Notes/Domino program directory>\jvm or its subdirectories.

Thanks.

Mark

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal