This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal


Apr 13, 2015, 8:59 AM
4 Posts

Notes Traveler: WARNING John Doe Could not find the StreamedDataInfo

  • Category: Notes Traveler
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags:
  • Replies: 7

Same problem with 9.0.1.3.. Lots af users have this issue

Apr 15, 2015, 3:36 PM
22 Posts
Please open PMR if this issue happens with newly created emails.
Please note that if an email had been synced to the device prior to applying 9.0.1.3,  the issue may still exist with this email.   If the messages are related to email synced prior to the deployment/upgrade,
then you could try to resync the mail by moving it from one folder to another and back.   If this issue occurs with newly created emails,  then please open a PMR and our support team will collect the appropriate
logs and dump docs to investigate the issue in more detail.  

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal