We are trying to integrate Sage CRM with our existing Domino 9.01 FP4 server.

The CRM comes with Outlook/Exchange integration, but of course to integrate IBM Notes the same way would be double the money.

However, they also offer a way to integrate where the CRM will poll a POP3 server and pull in email that way, so we thought we could set that up.

The problem we are running into however seems to be IBM Notes related somehow - hoping someone might recognize a solution.

Here is what is happening:

1. If I attach some files with a Notes client and send to the CRM email on the Domino server, and then pull the emails to the CRM via POP3, the attachments are not being decoded properly
2. If I download that same email to an Outlook client via POP3, attachments are fine
3. If I look at the attachments in a Notes client, they are fine.
4. If I send the same email from an Outlook client through the Domino server via SMTP, and then pull the emails to the CRM via POP3, the attachments are fine.

Might there be a setting that would affect the way attachments are being stored or sent that might help here?

For example, an email with 2 PDF attachments called:

1. Eight Steps to an FX hedging strategy_ENG.pdf
2. FX Policy_Eng.pdf

Are being decoded as as

1. =?US-ASCII?Q?Eight_Steps_to_an_FX_hedging_strategy=5FENG=2Epdf?=.msg   
2. =?US-ASCII?Q?FX_Policy=5FEng=2Epdf?=.msg

If you rename those attachments to the original filename, they are intact. Somehow the javascript on the CRM that is managing these is getting confused by how Domino is serving up the attachments?

I would appreciate any insights that might be offered...