Since I updated myAdmin & Designer client from 8.5.3 to 9.0.1 I have multiple crashes per day.
They are obviously caused by the embeded sametime clients as they happen when I initiate a chat, I have an open chat window and press return on my written text, somebody starts a chat with me.
The client crashes, the nsd information comes up and after a few seconds the client restarts and presents the login window.
I tried almost everything already: removing and adding back my sametime communities. uninstalling and installing the sametime component, uninstalling and reinstalling the client (even with removing everything left manually and cleaning the registry). After that last reinstall all worked fine for one and a half day and now it starts again!
See log entries below, imho they indicate a java memory problem. But I had no problems with 8.5.3 before on that machine and several of my colleagues have 9.0.1 installed on the same type of machine with no problems!
Console log shows this:
[25B4:0010-1030] Thread=[25B4:0010-1030]
[25B4:0010-1030] Stack base=0x051AFCA4, Stack size = 14120 bytes
[25B4:0010-1030] PANIC: The notes2 process (pid=10616) exited unexpectedly.
NSD shows this:
Date : Fri Jan 31 10:46:15 2014
Windows Dir : C:\Windows
Arguments : "D:\Daten\IBM\Notes\nsd.exe" -dumpandkill -termstatus 5 -wctpid 10616 -wctexitcode 253 -panicdirect -crashpid 9652 -crashtid 4144 -runtime 300 -ini "D:\Daten\IBM\Notes\notes.ini" -svcreq 128
NSD Version : 9.0.10.3261 (Release 9.0.1)
OS Version : Windows/7 6.1 [32-bit] (Build 7601), PlatID=2, Service Pack 1 (4 Processors)
Build time : Tue Oct 15 01:54:40 2013
Latest file mod : Thu Sep 19 18:06:30 2013
Notes Core Version : Release 9.0.1 (32-bit client)
Notes Standard Version : unknown
Keyview Version : 10.16.0.0
WARNING (0): NSD ran because the notes2 process exited unexpectedly (pid=10616) with exit code 253. Please inspect the workspace\logs directory under your IBM Notes data directory for possible jvm dump, heap dump, or system core files.
....
24a0 788 18 01/31 10:46:15 ["D:\Daten\IBM\Notes\nsd.exe" -dumpandkill -termstatus 5 -wctpid 10616 -wctexitcode 253 -panicdirect -crashpid 9652 -crashtid 4144 -runtime 300 -ini "D:\Daten\IBM\Notes\notes.ini" -svcreq 128: 24a0]
...
############################################################
### thread 9/17: [ NLNOTES: 25b4: 1030]
### FP=0x051aa968, PC=0x774170f4, SP=0x051aa8fc
### stkbase=0x051b0000, total stksize=262144, used stksize=22276
############################################################
[ 1] 0x774170f4 ntdll.KiFastSystemCallRet+0 (2a0,493e0,0,710efdd0)
[ 2] 0x7597c313 kernel32.WaitForSingleObjectEx+67 (2a0,493e0,0,51ab148)
[ 3] 0x7597c2c2 kernel32.WaitForSingleObject+18 (2a0,493e0,710e2ad0,51ab587)
@[ 4] 0x571a28e4 nnotes.FRSendCommandToService+1268 (51ab16c,51ab56c,51ab587,1)
@[ 5] 0x571a3d09 nnotes.OSRunExternalScript@8+1241 (51ab8e4,1)
@[ 6] 0x571a43fc nnotes.FRTerminateWindowsResources+1260 (1,1010,1,0)
@[ 7] 0x571a4af2 nnotes.OSFaultCleanupExt@24+1154 (19c6a70,1010,0,0,0,51abd0c)
@[ 8] 0x571a508a nnotes.OSFaultCleanup@12+26 (0,1010,0)
@[ 9] 0x571e0b64 nnotes.OSNTUnhandledExceptionFilter@4+276 (51af54c)
@[10] 0x571a56a3 nnotes. @4+883 (51af568)
@[11] 0x571a577b nnotes.OSWCTPanicShutdown+203 (2978,0,0,3585b00)
@[12] 0x5a582e21 nnotesws.WCTShutdownThread+833 (2978,0,0,0)
@[13] 0x5710bb91 nnotes.ThreadWrapper@4+225 (0)
[14] 0x7597ed5c kernel32.BaseThreadInitThunk+18 (0,72058d58,0,0)
[15] 0x774337eb ntdll.RtlInitializeExceptionChain+239 (5710bab0,0,0,0)
[16] 0x774337be ntdll.RtlInitializeExceptionChain+194 (5710bab0,0,0,0)
...
<@@ ------ Notes Data -> OS Data -> MM/OS Structure Information (Time 10:46:22) ------ @@>
Start Time = 31.01.2014 10:31:14
Crash Time = 31.01.2014 10:46:15
Console Log Enabled = 1
Console Position = 2594
Error Message = PANIC: The notes2 process (pid=10616) exited unexpectedly.
Console Position = 2594
SharedDPoolSize = 1048576
FaultRecovery = 0x00010c02
Cleanup Script Timeout= 300
Crash Limits = 0 crashes in 0 minutes
StaticHang = Virtual Thread [ NLNOTES: 25b4: 0010] (Native thread [ NLNOTES: 25b4: 1030]) (0x25b4/0x10/0x1030)
ConfigFileSem = ( SEM:#0:0x010d) n=0, wcnt=-1, Users=-1, Owner=[ : 0000]
FDSem = ( RWSEM:#52:0x410f) rdcnt=-1, refcnt=0 Writer=[ : 0000], n=52, wcnt=-1, Users=0, Owner=[ : 0000]
...
[25B4:0010-1030] PANIC: The notes2 process (pid=10616) exited unexpectedly.
Sometimes but not all times I also find a javacore file in workspace/logs:
NULL ------------------------------------------------------------------------
0SECTION TITLE subcomponent dump routine
NULL ===============================
1TISIGINFO Dump Event "systhrow" (00040000) Detail "java/lang/OutOfMemoryError" "Java-Heapspeicher" received
1TIDATETIME Date: 2014/01/31 at 09:03:21
1TIFILENAME Javacore filename: D:/Daten/IBM/Notes/Data/workspace/logs\javacore.20140131.090321.4636.0002.txt
1TIREQFLAGS Request Flags: 0x81 (exclusive+preempt)
1TIPREPSTATE Prep State: 0x4 (exclusive_vm_access)