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May 9, 2013, 3:33 PM
19 Posts

Configure Out of Office in mixed environments...

  • Category: Mail
  • Platform: All Platforms
  • Release: 9.0
  • Role: Administrator,Developer
  • Tags: Out of Office,Out-of-office,OOO,mixed,environments
  • Replies: 0

Configure Lotus Notes Out Of Office to run in mixed environments - Notes 9/8/7/6

If you enabled "Service" Out-of-Office type on your Domino 9/8 server in a mixed environment with Notes 9/8/7/6 clients and mailbox designs you will notice that the OOO no longer runs unless the user has a Notes 9/8 client and mailbox design. You can resolve this issue by adding the formula agent below to the Notes 7/6 mailbox designs as a temporary OOO solution until you upgrade them to Notes 9/8 client and mailbox design. The user can still use the Out of Office native user interface which integrates with this formula agent. Otherwise, if you do not want user to use native interface, then you can set 7 parameters in the agent as commented in the code.

The code below can be copy and pasted into a Formula agent. The agent trigger should be set to "On event - After new mail has arrived". This agent works similar to the Out of Office function shipped with Notes, however, the "From" address will display as the Domino Server Name. Due to this "From" address issue the agent will prepend the mailbox owner name to the Subject line. A sender will only receive one out of office notification during a vacation period if multiple emails are sent. The agent will notify the Mailbox Owner with an Out-of-office Summary on the Out of Office returning date. If you plan to roll out the agent to several people in your company, then consider changing the trigger to "on schedule - More than once a day - Run agent every 1 hour" and acting on "All new and modified documents since last run" to minimize server load during peak hours.

Formula agent code: http://www.notesmail.com/home.nsf/tip20050127

FYI

NOTE: If you enabled "Agent" Out-of-Office type on your Domino 9/8 server or still using a Domino 7/6 server... The IBM Notes 9/8/7/6 Out of Office function which ships with Notes defaults to run every 6 hours from 4am to 12am (only applies to Notes 9/8 when set to 'Agent' Out-of-Office type) . The schedule and frequency can easily be modified by changing the mail template "OutOfOffice" LotusScript agent schedule which will affect all mail users the next time the Domino Design task runs. What do you do if a high profile user requests to increase the notification frequency of the Out of Office notification only for a single mailbox? You can either (1) Modify the Out of Office LotusScript agent schedule on the single mailbox and check the "Prohibit design refresh or replace to modify" option, or (2) Create an Out of Office agent using the Formula agent code below.


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This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal