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~Tip Bubniskigon
May 27, 2013, 1:56 PM
4 Posts

Embedded Sametime preferences - Not

  • Category: Embedded Instant Messaging
  • Platform: Apple Mac OS
  • Release: 9.0
  • Role: End User
  • Tags:
  • Replies: 3

Hi,

Just installed from scratch the Lostu Notes v9 on a clean MacBook Pro Retina .

Since installation, each time I restart the Lotus Notes Application (for instance after a reboot), the Instant Messaging doesn't remember the userid and password along with the preferences around "remembering password" and "automatic login".

I've tried to reset the user preferences but didn't help.

Any idea is welcome.

Regards

Christophe

~Alexis Cisnibergobu
May 28, 2013, 1:05 PM
3 Posts
Re : Embedded Sametime preferences
Hello Chtristof,

Would you please add the two lines in the plugin_customization.ini file, restart Notes. If the problem still can be reproduce, please help collect the logs for us to investigate.Thanks.

com.ibm.collaboration.realtime.community.level=FINEST
com.ibm.collaboration.realtime.login.level=FINEST
~Tip Bubniskigon
May 28, 2013, 3:18 PM
4 Posts
Same issue

Hi

How do you want me to collect the logs?  Didn't work

~Tip Bubniskigon
Jun 13, 2013, 6:41 AM
4 Posts
Log ??

Hi,

How can I "collect" the logs?

By the way, have tried to re-generate the workspace from expiditor but didn't help


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal