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~Fritz Asatumizenakoi
Oct 11, 2018, 8:47 AM
12 Posts

Particular user in group is not receiving mail

  • Category: Mail
  • Platform: Windows
  • Release: 9.0.1
  • Role:
  • Tags: mail expand public group
  • Replies: 2

OK I have one group (30 members) and when some users (including me) is sending mail to that group, one particular user is NOT receiving that mail. In Domino log, I can see that all users did receive mail expect her. In message tracking, same thing, she is not listed.

- she doesn't have that group in local address book
- when I go to expand public group (for test) prior sending, she is NOT expanded (she is not listed)
- adding her to the group again didn't help
- creating new group with her only and adding that group to group with issue didn't help
- some other users can normally send mail to group and she will receive it

It seams that something stucked in some cache, how to resolve this issues? Thanks.

~Fritz Ekfoobergflar
Oct 11, 2018, 4:21 PM
202 Posts
Do you have a local group with the same name
in your personal address book?
~Fritz Asatumizenakoi
Oct 12, 2018, 6:23 AM
12 Posts
Do you have a local group with the same name?

Sorry, forget to mention that - no, I don't have any group in my personal AB. I know for that problem and I also checked personal AB of other users and they don't have any group in it.


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal