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Sep 1, 2016, 6:26 AM
19 Posts
topic has been resolvedResolved

Remote Server Setup errors at 64%

  • Category: Domino Administrator
  • Platform: IBM i
  • Release: 9.0.1
  • Role: Administrator
  • Tags:
  • Replies: 4

Hi All

I am using Remote Server Setup to install Domino 9.0.1 onto an IBM i6 server. I make all my selections through the configuration pages and then select the Setup button. All goes well until the progress bar gets to 64% and I get an error (without any text just an exclamation mark) and the setup stops and returns me to "An error occured during the setup, Click "Back" to correct any errors". Does anyone know what the setup will be doing at 64% as I have tried different options and nothing helps.

I know this is a long short but hoping someone can help.

Thanks

Steven

Sep 1, 2016, 8:28 AM
103 Posts
Could be the server ID file

I had a scenario where the remote server config failed as I put the wrong IP address as the source server for system databases.  I corrected the issue but it would still fail if I re-ran the setup.  I worked out that it was the copying of the server ID file which was causing the issue as I was copying it from a network share to the data folder.  The first time I ran the setup the ID file was copied without issue but when I ran the setup again it failed at this point as the ID file was already in the data folder.  Changed the setup config to use the ID in the data folder and it finished without a problem.

Sep 1, 2016, 12:49 PM
202 Posts
My guess
The server ID is not listed as an ID allowed to access the server you are replicating the addressbook from.
Sep 1, 2016, 2:31 PM
196 Posts
Setup can fail if the network connection to the source server times out

As with D Porter, I have seen setup fail when there was issue reaching the source server for system databases. In my case, the network connection between the remote server and the administration server of the domain that I was trying to pull system databases from was slow and unreliable, and network timeouts were interrupting the install. My solution was to rerun the install, and choose a server on a different network segment to pull system databases from.

Sep 1, 2016, 11:15 PM
19 Posts
Solution: Remote Server Setup errors at 64%

Through Navigatori I went to the server.ID and Properties -> Security Tab. Changed the User ID and Primary Group ID to "Use Current Thread"

 

Thanks to all who helped


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal