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Apr 28, 2016, 9:25 AM
18 Posts

Mail problem when address name contain name of domain

  • Category: Mail
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags: mail address contain domain
  • Replies: 2

We discovered the following problem, when a internet mail address name (the left part fo the @) contain the name of the domain (right part of the @ sign). For example the address is: christian.domain@domain.com.

When a external mail is sent to this address, Domino removes the name of the domain left of the @ sign and tries to send the mail to christian@domain.com, which generates a delivery failure sent to the sender.

The only workaround I found is to add an alias (christian@domain.com) to the person document of the person, which in my opinion is not a good solution.

Does anybody know of this behavior and how it can be solved?

Thanks and best Regards

Christian

Apr 28, 2016, 8:08 PM
122 Posts
Re: Mail problem when address name contain name of domain
Hello Christian!

In fact the issue is not related with address name containing the domain name.
The issue is related with Domino domain separator.
See the information from the following document:

-=-=-=-=-=-=-=-=-
Specifies the character that used to separate Domino domains in the sender's Internet address.
The separator character selected determines the Domino domain(s) position field whereas that can be used.

Choose one:
% - percent sign - (default) - Select this option only if you selected Left of '@' in the Domino domain(s) position field.
. - period - Select this option for use with either value in the Domino domain(s) position field.

Note: Do not use the period as the separator character when the Domino domain(s) position is set to Left of '@' and either of the following variables is set in the server's NOTES.INI file: SMTP_LEFT_DOT_NEVER_DOMAIN=1 or SMTP_REPLACE_DOTS_OFF=1. These variables prevent the server from considering a period (.) in an inbound address as a Domino domain separator. For example, in the address John.Smith.Sales@renovations.com, the server will be unable to interpret Sales as the name of a Domino domain.
-=-=-=-=-=-=-=-=-


> Using a Global Domain document to set up a server to receive mail for multiple Internet domains
https://www.ibm.com/support/knowledgecenter/#!/SSKTMJ_9.0.1/admin/conf_settingupaservertoreceivemailformultipleinternet_t.dita

I hope it helps!

Best Regards!

Rodrigo San Vicente
IBM

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal