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~Lorraine Desresaader
Mar 14, 2016, 10:59 AM
11 Posts

Unable to set IE as default browser

  • Category: Notes Client
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator,Developer,End User
  • Tags: default browser
  • Replies: 3

Issue with Notes Client not using the O/S default browser.

- Running Windows Server 2012 R2 and Notes Client 9.0.1FP4 with the following browsers installed: Internet Explorer 11, Chrome and FireFox.

- Notes Client are configured to use the default browser set by the O/S. Initially, IE is the default browser.

- The users then set FireFox or Chrome as the default browser.

- Links in the Notes Client open FF or Chrome with no problems.

 

However, if the user then changes from FF/Chrome to IE as the default browser:

- Links in the Notes Client does not open in IE

- Links are opened using either FF/Chrome (depending on which one was the last default browser before IE was made default).

 

Bug has been logged with IBM as a PMR, but they don't have any plans to resolve this - unless more clients log a PMR in relation to this issue.

SPR # RRENA77KDD (currently not listed in the FixList view).

~Lorraine Desresaader
Mar 15, 2016, 1:28 PM
11 Posts
Registry issue

It is a registry issue - the Notes Client isn't reading/viewing the correct registry settings.

Getting the user to change the registry settings isn't an option - users don't have the option to fiddle around with the registry settings.

~Ted Bublumargon
Nov 25, 2016, 5:46 PM
1 Posts
Notes 9.01 Windows 10 sometimes default browser used sometimes not

I tried a few things to change the Notes default browser by the "Edit Location" option, set it to Firefox, set it to Mozilla and pointed to where firefox.exe was stored.   What I found was sometimes it would load up Firefox and sometimes MS IE browser depending on the email where I am clicking url links.

 

Anyone know what I could check to correct this.   Very very irritating.


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal