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~Paul Ektoogenjip
Oct 6, 2013, 5:37 PM
6 Posts

Interim Fix 4 - Error

  • Category: Administration
  • Platform: Windows
  • Release: 9.0
  • Role: Administrator
  • Tags:
  • Replies: 5

I have just tried to run Interim Fix 4 on Domino 9 (windows server 2012). I get the message :

Incremental Installer 9.0 -> Release 9.0 HF588

Installer found the incorrect release 9.0 HF751 Aoril 23, 2013 of Notes in C:PROGRAM FILES\IBM\DOMINO. Please check to ensure this is the correct directory or use a corresponding installer. See the file UPGRADE.LOG for more Information.

 

The Upgrage.log does not say anything more.

I have previously installed Interim Fix 1.

I have also tired to installed Interim Fix 2, 3 and they error with the same message as 4.

 

Do I need to remove a previous fix before and new fix can be applied?

If so how?

 

Many thanks

 

~James Revelulyader
Oct 7, 2013, 1:48 PM
145 Posts
Yes, you need to unstall the previous Interim Fix 1 your were running(eom)
~August Opjumisonynds
Oct 7, 2013, 2:34 PM
60 Posts
Please, rerun installer for 9.0 HF751 once again
On second run it should uninstall itself.
~Paul Ektoogenjip
Oct 7, 2013, 4:31 PM
6 Posts
Brilliant - Job done - Many thanks (eom)

 

~Delores Minfreesteroopsi
Oct 7, 2013, 4:32 PM
3 Posts
Interim Fix 4 - Error
I'm sorry to hear you are having trouble installing IF4.  Yes the IF's will/should uninstall the previous IF and/or hotfix which you have in place.  In order for it to do this it needs to be able to find the uninstaller, which is usually stored in the RCH_Backup directory.  If this directory was removed or the necessary files are missing, it will not be able to.  In your case I would recommend uninstalling your hotfix first (9.0 HF751) then applying IF4.  If you continue to have issues I'd recommend opening a pmr with our support teams to help resolve this issue for you.
~Justin Xangerosteroden
Oct 16, 2013, 12:10 PM
4 Posts
Uninstall IF1 and install IF4 how to.

To uninstall the IF1, you just have to run the 90HF75_Wnn.exe program again. Then it asks if it should revert to a previos version. 

OK to this, and the program reverts to Domino 9.0.

Then you run the 90HF588_Wnn.exe progam again, and now the installation runs and the server upgrades


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal