This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal


~Mario Kigerolitoni
Jun 2, 2016, 1:14 PM
1 Posts

Notes 9 Social Edition created wrong Quick Access entry in Windows 10

  • Category: Install
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator,Developer
  • Tags:
  • Replies: 1

We created an SCCM 2012  installation package for IBM Notes Social Edition 9.0.1 for out Windows 10 platform

The package installs fine, except that it created a `Quick Access' entry in Windows 10 linked to 'c:\users\default'. This is a location were users do not have access.

After investigating the problem I noticed that because of installing by SYSTEM account this problem occurs.

When installing by a logged in administrator it works fine...also for other users who logs on to the system.

However when installing by system account (e.g. using 'psexec -s -i') the program created the wrong 'quick access' entry.

 

Is this a known issue or is there a way to get around this.

I already tried installing the MSI using the USERPROFILE property, but that seems not to solve our issue.

Please advise....


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal