HCL Notes and Domino 9.0 Social Edition Forum - Plugin Installation Issue

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~Sean Reponesonader

Jun 20, 2013, 7:16 PM

10 Posts

Plugin Installation Issue - NPEs in trace log

Category: Notes Client
Platform: Windows
Release: 9.0
Role: Administrator,Developer
Tags: install,plugin,CLPDN0031E
Replies: 0

Hi,

I have a user who cannot install from a valid update site. They get an error that no features were found, however the site is correct, works for other users and does contain a feature.

When examining the trace log we see two exceptions:

Error occurred during status handling

java.lang.NullPointerException: Status object is null
	at org.eclipse.ui.statushandlers.StatusManager.handle(Unknown Source)
	at org.eclipse.ui.statushandlers.StatusManager.handle(Unknown Source)
	at org.eclipse.ui.statushandlers.StatusManager$StatusManagerLogListener.logging(Unknown Source)
	at org.eclipse.core.internal.runtime.RuntimeLog.log(Unknown Source)
	at org.eclipse.core.internal.runtime.InternalPlatform.log(Unknown Source)
	at org.eclipse.core.internal.runtime.Log.log(Unknown Source)
	at org.eclipse.update.internal.ui.UpdateUI.log(Unknown Source)
	at org.eclipse.update.internal.ui.wizards.InstallWizardOperation$1.run(Unknown Source)
	at org.eclipse.ui.internal.UILockListener.doPendingWork(Unknown Source)
	at org.eclipse.ui.internal.UISynchronizer$3.run(Unknown Source)
	at org.eclipse.swt.widgets.RunnableLock.run(Unknown Source)
	at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Unknown Source)
	at org.eclipse.swt.widgets.Display.runAsyncMessages(Unknown Source)
	at org.eclipse.swt.widgets.Display.readAndDispatch(Unknown Source)
	at org.eclipse.ui.internal.Workbench.runEventLoop(Unknown Source)
	at org.eclipse.ui.internal.Workbench.runUI(Unknown Source)
	at org.eclipse.ui.internal.Workbench.access$4(Unknown Source)
	at org.eclipse.ui.internal.Workbench$5.run(Unknown Source)
	at org.eclipse.core.databinding.observable.Realm.runWithDefault(Unknown Source)
	at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Unknown Source)
	at org.eclipse.ui.PlatformUI.createAndRunWorkbench(Unknown Source)
	at com.ibm.rcp.personality.framework.internal.RCPApplication.run(Unknown Source)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at org.eclipse.equinox.internal.app.EclipseAppContainer.callMethodWithException(Unknown Source)
	at org.eclipse.equinox.internal.app.EclipseAppHandle.run(Unknown Source)
	at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(Unknown Source)
	at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(Unknown Source)
	at org.eclipse.core.runtime.adaptor.EclipseStarter.run(Unknown Source)
	at org.eclipse.core.runtime.adaptor.EclipseStarter.run(Unknown Source)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at org.eclipse.equinox.launcher.Main.invokeFramework(Unknown Source)
	at org.eclipse.equinox.launcher.Main.basicRun(Unknown Source)
	at org.eclipse.equinox.launcher.Main.run(Unknown Source)
	at com.ibm.rcp.core.internal.launcher.Main.startLaunch(Unknown Source)
	at com.ibm.rcp.core.internal.launcher.Main.main(Unknown Source)
	at com.ibm.rcp.core.internal.launcher.Main.run(Unknown Source)

CLPDN0031E: Event loop exception

org.eclipse.swt.SWTException: Failed to execute runnable (java.lang.NullPointerException)
	at org.eclipse.swt.SWT.error(Unknown Source)
	at org.eclipse.swt.SWT.error(Unknown Source)
	at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Unknown Source)
	at org.eclipse.swt.widgets.Display.runAsyncMessages(Unknown Source)
	at org.eclipse.swt.widgets.Display.readAndDispatch(Unknown Source)
	at org.eclipse.ui.internal.Workbench.runEventLoop(Unknown Source)
	at org.eclipse.ui.internal.Workbench.runUI(Unknown Source)
	at org.eclipse.ui.internal.Workbench.access$4(Unknown Source)
	at org.eclipse.ui.internal.Workbench$5.run(Unknown Source)
	at org.eclipse.core.databinding.observable.Realm.runWithDefault(Unknown Source)
	at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Unknown Source)
	at org.eclipse.ui.PlatformUI.createAndRunWorkbench(Unknown Source)
	at com.ibm.rcp.personality.framework.internal.RCPApplication.run(Unknown Source)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at org.eclipse.equinox.internal.app.EclipseAppContainer.callMethodWithException(Unknown Source)
	at org.eclipse.equinox.internal.app.EclipseAppHandle.run(Unknown Source)
	at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(Unknown Source)
	at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(Unknown Source)
	at org.eclipse.core.runtime.adaptor.EclipseStarter.run(Unknown Source)
	at org.eclipse.core.runtime.adaptor.EclipseStarter.run(Unknown Source)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at org.eclipse.equinox.launcher.Main.invokeFramework(Unknown Source)
	at org.eclipse.equinox.launcher.Main.basicRun(Unknown Source)
	at org.eclipse.equinox.launcher.Main.run(Unknown Source)
	at com.ibm.rcp.core.internal.launcher.Main.startLaunch(Unknown Source)
	at com.ibm.rcp.core.internal.launcher.Main.main(Unknown Source)
	at com.ibm.rcp.core.internal.launcher.Main.run(Unknown Source)
Caused by: java.lang.NullPointerException
	at org.eclipse.update.internal.ui.UpdateUI.log(Unknown Source)
	at org.eclipse.update.internal.ui.wizards.InstallWizardOperation$1.run(Unknown Source)
	at org.eclipse.ui.internal.UILockListener.doPendingWork(Unknown Source)
	at org.eclipse.ui.internal.UISynchronizer$3.run(Unknown Source)
	at org.eclipse.swt.widgets.RunnableLock.run(Unknown Source)
	... 31 more

Regards,

Colin

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