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~Fred Bretoochekynds
Jan 12, 2016, 7:17 PM
3 Posts

#0c:03 on external send with 9.0.1 64-bit for Mac

  • Category: Notes Client
  • Platform: Apple Mac OS
  • Release: 9.0.1
  • Role: Administrator,End User
  • Tags:
  • Replies: 2

We loaded the new 9.0.1 64-bit client for the Mac on a few machines and now we receive a #0C:03 error whenever we attempt to send mail outside.  If we edit the location document on the clients and switch "Format for messages addressed to internet addresses" from MIME format to Notes Rich Text Format outside messages will be sent without the error.  While we have a work around it is obviously not ideal so does anyone have a idea how to possibly fix this?  We opened up a case with IBM support but they really were not helpful.

~Zach Fezgerotherettu
Jan 12, 2016, 7:46 PM
122 Posts
Re: #0c:03 on external send with 9.0.1 64-bit for Mac
Hello Frank!

There are a SPR opened since 8.5.1 version reporting the same issue for some customers.
Unfortunately, there is no plan to fix it.

The current suggested workaround is the same reported previously (switch "Format for messages addressed to internet addresses" from MIME to Notes Rich Text).
For a specific customer, the issue was related with corrupted documents on Personal Address Book.
If you are facing the issue for a specific user, try to run maintenance tasks (fixup, compact) or to recreate her/him Personal Address Book.

I hope it helps!

Best Regards!

Rodrigo San Vicente
~Fred Bretoochekynds
Jan 15, 2016, 6:37 PM
3 Posts
Re: #0c:03 on external send with 9.0.1 64-bit for Mac

The problem only started occurring with 9.0.1 64-bit client for the Mac, prior versions did not have this problem.  We have loaded it on a few machines that are running Mac OS X 10.11.2 and all experience the same exact problem. 


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal