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~Nicole Bubresatexettu
Sep 29, 2014, 1:00 PM
5 Posts

Calendar alerts and reminders not working on Linux

  • Category: Notes Client
  • Platform: Linux
  • Release: 9.0.1
  • Role: End User
  • Tags: calendar,alert,reminder,notification
  • Replies: 5

I am not able to get my calendar notifications working on my Notes 9.0.1.
No matter if I set an alert, a reminder or a meeting, the notification just doesn't come up.
 

I tried to deselect the checkbox "Close alters automatically after the following number of seconds" in Preferences->Notifications->Modify Notification Display
and click on "Apply to all Events" but it didn't work.

I have a 24-hour time format set on my Fedora 20 but Notes use a 12-hour format with AM/PM suffix in the email and calendar. I tried to set "Show 24-hour scheduler" in
Preferences -> Calendar and To Do -> Access and Delegaton -> Scheduling -> Scheduler Display
but the calendar still show a 12-hour format.

How can I solve this problems ?

~Paul Nimhipichekakoi
Sep 30, 2014, 5:16 PM
9 Posts
Troubleshooting alarms/notificaitons
Federico,

There are a couple of reasons why alarms may not be working.  However, you may want to verify if the issue is specific to this machine or not.
Does the problem exist on other machines?
Is your location document pointing to the correct id file and server?
Is this a new install of Notes, and have the alarms ever worked?

Please follow the TN below for some additional troubleshooting steps:

Title:        Troubleshooting script for Calendar alarms in Notes
Doc #:        7003438
URL:        http://www.ibm.com/support/docview.wss?uid=swg27003438
~Nicole Bubresatexettu
Oct 3, 2014, 2:59 PM
5 Posts
Re: Troubleshooting alarms/notificaitons

I tried to follow the instructions you posted but I couldn't find anything useful.
I tried to change the date and time format and now the KDE clock and date are the same showed by notes in the emails. 
Unfortunately this didn't help.

The alarm are enabled in the Calendar & ToDo -> Alarms tab

The menu Actions > Tools > Preferences doesn't exist any more.

The flag $EnableAlarms=1 is correctly set in the notes.ini file

I don't understand how to check the point 1. What are the Location document and the Name & Address Book (NAB) ?

~Paul Nimhipichekakoi
Oct 6, 2014, 7:48 PM
9 Posts
Locatoin Document
The NAB is the database that contains all of your local contacts.  By default, it is names.nsf.  The location documents are stored in the NAB.  If the information (server name, mail file name, domain, etc..) listed in the location document is incorrect, you're alarms will not work.  Here is a link to a video that shows how to access your location document(s).

https://www.youtube.com/watch?v=vna4aMYfKvM
~Nicole Bubresatexettu
Oct 7, 2014, 9:00 AM
5 Posts
Problem Solved

Thank you very much Todd for the answer.


The mail file location was set to on Server but the path was local so I switched from on Server to Local and a popup with missing alarms appeared.

~Ethan Froretherikle
Jun 20, 2016, 8:00 AM
1 Posts
Problem solved!

Thanks Todd. I had been struggling with this problem of missing alerts when on local for a long time. Changing this setting fixed it!


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal