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~Vanessa Asalumarobu
Apr 14, 2016, 9:25 PM
6 Posts

Attachment Icon Distorted

  • Category: Notes Client
  • Platform: Windows
  • Release: 9.0.1
  • Role: Developer
  • Tags: attachment,icon,distored,shadow
  • Replies: 3

Hi, In my Notes Client based application, my users attach multiple spreadsheets, etc. inside rich text fields in a Notes document.  Over time as the document is saved and re-saved, the shape of the icon of the attachments become stretched or elongated.  In the same database, in other documents, a shadow or phantom icon has appeared beside the real icon. The shadow cannot be opened and has no properties. Examples below.

Any ideas what is causing this or how to prevent?  Thanks!

Elongated Sample:

Shadow Icon:

 

~Fritz Ekfoobergflar
Apr 14, 2016, 10:32 PM
202 Posts
Earlier discussion on same issue...
Been discussed before, didn't look like anyone had a solution.  I would open a PMR with IBM.

Date # Resp Topic Resolved
18.Mar.16 2
 
attachments show up s-t-r-e-t-c-h-e-d (Blake Krass)
 
        Re: attachments show up s-t-r-e-t-c-h-e-d  (Mark Gibson 03/22/2016)
 
        I remember something like this showing up with table settings ...  (Mike Woolsey 03/24/2016)

~Vanessa Asalumarobu
Apr 15, 2016, 3:28 PM
6 Posts
Pointer

Thanks for the pointer.  I searched on stretch, but not with all the extra dashes.  Follow-up comments added to prior discussion.

~Vanessa Asalumarobu
Jul 25, 2016, 1:58 PM
6 Posts
PMR Opened

PMR Opened for the issue:
65002,442,000 - attachments' icons getting stretched after exiting "edit mode"


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal