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May 2, 2013, 8:39 AM
3 Posts

Traveler Synchronization problems

  • Category: Notes Traveler
  • Platform: Windows
  • Release: 9.0
  • Role: Administrator
  • Tags: traveler,synchronization,nokia,lumia,android,attachments
  • Replies: 4

Hello,

I'm encountering synchronization problems on my Traveler infrastructure with Nokia Lumia devices and Android devices.

With Nokia Lumia I have problems with email synchronization and attachments downloads. Not all email are synchronized (it happens randomly) and I cannot download any attachment.

With Android devices I cannot download attachments.

This kind of problems happened since I installed the Traveler 9 stable release. I've never had these problems with the latest Beta Release.

Anyone encountered similar problems?

Regards

Matteo

May 3, 2013, 6:41 AM
2 Posts
RE: Traveler Synchronization problems

We have had similar problems w/ Lumia phones. There is an open PMR about the matter ( 00083,130,702 ). Hope to get some solutions soon.

Edit: Attachment download works with Lumia ; missing and latecoming emails are our problem.

May 3, 2013, 6:44 AM
2 Posts
RE: Traveler Synchronization problems

And latest Beta worked better indeed!

May 8, 2013, 12:18 PM
16 Posts
Beta?

Is there a new beta code for Traveler 9?

May 27, 2013, 3:24 PM
5 Posts
Same problem here

I've update both domino and traveler to 9 , all ok, but now I can't download attachment from emails.

i I try,a Window progress bar appear but the bar stay at 0% fow about a minute and no data are transferred.

any solution for this problem?

Tried on Galaxy Tab 10.1, Tab2 10.1, Galaxy S4

(only android, we have ho apple/Nokia devices)

 


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal