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Jul 10, 2018, 12:41 PM
4 Posts

Same problem - multiple machines

  • Category: Notes Client
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator
  • Tags: windows installer temp lotus IBM
  • Replies: 4

We are having the same problem on several of our machines. Upon machine startup, the Windows Installer pops up and says:

"The feature you are trying to use is on a network resource that is unavailable.  Click OK to try again, or enter an alternate path to a folder containing the installation package "IBM Notes 9.0.1 Social Edition.msi" in the box below."

And, like the user above is experiencing, the default source points to c:\users\username\appdata\local\temp\etc.  All users are on the latest Windows 10 and IBM Notes 9.0.1 FP6 and above.

Just started yesterday morning, July 9, 2018.   Any help is greatly appreciated.

Jul 10, 2018, 12:49 PM
40 Posts
see previous response, it seems Google misfired...
Easy fix.

After that, complain to Google so they fix Chrome.

This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal