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~August Fezkisterflar
Feb 12, 2016, 12:17 PM
11 Posts

Encryption key restore

  • Category: Notes Client
  • Platform: Windows
  • Release: 9.0.1
  • Role:
  • Tags: encryption key
  • Replies: 1

Hi All,

I had an encryption key without "mailable" option. I deleted it, and ask somebody to send me with "mailable" option. From this point I cannot import the encryption key.

Any idea how can I solve this? I tried the cache.ndk deletion.

Regards, Attila


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal