It appears you are on Traveler 9.0.1 Interim Fix 4 relatively old fix, it is best practice to be on the latest Fix pack (9.0.1.8 as of writing this response) to have all the latest fix for the bugs esp with the release of current Mobile OS (iOS 9 and Android 5). But if upgrade is not feasible this time you may try the following.
Body of message is missing when message are forwarded
1.) Reinstall the Traveler Application.
2.) If you are not running on the latest version of Traveler, you may
try to download the Traveler Application via Google Play
3.) Run mail maintenance: type these commands on the server console
- load updall -R mail/<userdatabase>.nsf
- load fixup -F mail/<userdatabase>.nsf
- load compact -c mail/<userdatabase>.nsf
- reinstall the application
- try a new forwarded message
IF IT DIDN'T WORK
1.) From the Domino Administrator, click the Configuration tab and expand the Messaging section.
2.) Click Configurations.
3.) Select the Configuration Settings document for the mail server or servers you want to administer, and click Edit Configuration.
4.) Click the MIME -> Conversion Options -> Outbound tab.
5.) Complete the following fields and then click Save & Close: Message Content to "Convert from Notes to Plain Text and HTML"
IF IT DIDN'T WORK
1.) go to the affected user's Person Document
2.) go to Basics Tab, Check under "Format Preference for Incoming Mail"
3.) Make sure it is on "Keep in Sender's Format"
4.) Try again
IF IT DIDN'T WORK
1.) Stop the router
- tell router quit
2.) Send the message (recreate the issue)
3.) The Mail sent will be stuck in the Mail.box
4.) Copy that mail and paste it in a folder (Sample folder or existing folder in your affected user's Notes Client)
5.) Check if the message is complete if not, then there is an issue with routing your email
6.) restart the router
- load router
7.) Check the receive email on Notes Client and Traveler, if issue still persist I suggest you open a PMR for this.