This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal


Dec 23, 2013, 3:57 PM
13 Posts

iNotes problem - unable to find path....

  • Category: iNotes
  • Platform: All Platforms
  • Release: 9.0
  • Role: Administrator
  • Tags:
  • Replies: 2

Hi,

I have strange problem and cannot find solution for resolving this.

While adding room to fe. meeting calendar event in Notes Client there is nothing strange. The resource is being booked.

While doing the same in iNotes we are getting "Unable to find path to server. Check that your network connection is working. If you have a working connection, go to Preferences - Notes Ports and click Trace to discover where it breaks down."

The same message we are getting while synchronizing with IDVault from iNotes.

 

Any clues, how to resolve that?

I have no idea with what mail server is trying to connect. There is no info on server console. Only "Unable to find path to server. Check that your network connection is working. If you have a working connection, go to Preferences - Notes Ports and click Trace to discover where it breaks down.".

Are there any Network Debug notes.ini parameters which could help?

 

Thanks in advance,

Tom

 

 

 

Jan 6, 2014, 7:31 PM
4 Posts
re iNotes Problem
Can you e-mail me  a screenshot of what you are seeing?

Are you on the home mail server hitting iNotes or going through sprayers?

Rahul
gargr@us.ibm.com
Jan 12, 2014, 12:45 PM
13 Posts
Problem has been solved

The problem has been solved. All looks well after recertification but the Mailserver field in Server Configuration Document has still old name.

After changing the value of that field all problems has gone.


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal