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~Michelle Chuboosilitli
Sep 16, 2015, 2:03 PM
5 Posts

iNotes - Cannot Add Contacts

  • Category: iNotes
  • Platform: IBM i
  • Release: 9.0
  • Role: Administrator
  • Tags:
  • Replies: 1

It has been reported to IT and I have confirmed in my own IE11 browser that in iNotes, we are not able to type in the new Contact fields. So If I go to New - Contact I will not be able to type in any of the fields. It's as if my keyboard is not being recognized. Works fine in Firefox, but we use IE more heavily so I'm trying to stay on top of this issue. Just started happening today. We are actually using Domino 8.5.3 with the latest fix pack. Anyone else experiencing this?

~Arnold Xanfreeli
Oct 9, 2015, 12:37 PM
1 Posts
Reply:iNotes - Cannot Add Contacts

Hi Craig,

Please be aware that Internet Explorer 11 is not supported for use with iNotes on Domino 8.5.3, as can be seen in the following technote:http://www-01.ibm.com/support/docview.wss?uid=swg21426680 

-> I would therefore recommend using a supported browser for your server version to avoid issues, or upgrading to Domino 9.0.1IF1 or later where Internet Explorer 11 is supported for use with iNotes.

However as a possible workaround, you may find that iNotes will work better while in compatibility mode
1. Open Internet Explorer 10 / 11
2. Log into iNotes.
3. From the browser toolbar, click "Tools" -> "Compatibility View Settings"
4. On the pop up box that appears, add your domain then click "Add"
5. Refresh the web page (if it doesn't do it automatically), you should then be able to access webmail.

I hope this information is of assistance.

Kind Regards,

Nessa

 


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal