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Nov 22, 2014, 10:13 PM
4 Posts
topic has been resolvedResolved

lotus notes 9 in hidpi screen

  • Category: Notes Client
  • Platform: Windows
  • Release: 9.0.1
  • Role: Administrator,Developer
  • Tags:
  • Replies: 6

Hello

Someone have tested notes 9 with an hidpi  ?

At one of our user all  the icons appear small pratically invisible and the fonts appear scaled corretly. i don't have other notebook like this so i don't have case.

The problem seem related to eclipse frontend apparently the hidpi is supported only from 4.4.

The notebook is a Lenovo yoga 2 pro  3200x1800.

Thanks in advance.

Nov 23, 2014, 11:07 PM
82 Posts
ibm notes 9 in hidpi screen

Hi, I am having the same issue with XPS 15, all the icons are disturbingly small. I had to turn it down to 1920x1080 resolution before it become usable.

Nov 24, 2014, 1:59 AM
14 Posts
This problem is being investigated.
Thank you for the feedback.  This is a known issue (SPR PBAO9NKJ7H)  that is being investigated.
Jan 29, 2015, 5:21 AM
6 Posts
This issue is fixed in 902.
We have fixed screen resolution related issues in 902. Have given hotfix for 901 as well. if needed you can pick hotifx from L3.
Nov 24, 2014, 11:10 AM
4 Posts
This problem is being investigated.

At the moment has been solved using Outlook.

The user in question is member of the management  i hope i don't have other pressure to migrate to Exchange.

 

Dec 29, 2014, 10:28 PM
2 Posts
Lotus Notes 9 on Dell M3800

We running into the same problem on Dell M3800 Precision Laptops.

Any news on: SPR PBAO9NKJ7H?


This forum is closed to new posts and responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:

HCL Software Customer Support Portal for U.S. Federal Government clients
HCL Software Customer Support Portal